Privacy and Cookies Policy for Sprout Architects Ltd.

Effective Date: 01/01/2025

At Sprout Architects Ltd ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, and safeguard your personal information when you visit our website www.sproutarchitects.co.uk ("Site"). By accessing or using our website, you agree to the terms and practices outlined in this policy.

1. Information We Collect

We collect two types of information when you visit our website:

a. Personal Information

This includes information that you voluntarily provide to us through forms on the website, such as when you contact us or request a service. This information may include:

• Name
• Email address
• Phone number
• Any other information you provide

b. Technical and Usage Data

We automatically collect certain technical data when you visit our website, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages you visit on our website  
• Referring website (where you came from before visiting us)
• Date and time of your visit

This information is primarily used to improve the functionality and user experience of our website.

2. Cookies

We use cookies and similar tracking technologies on our website to improve your experience and analyse how the site is used. A cookie is a small text file that is stored on your device when you visit a website. You can control the use of cookies through your browser settings, but please note that disabling certain cookies may impact your experience on our website.

a. Types of Cookies We Use

• We use cookies and similar tracking technologies on our website to improve your experience and analyse how the site is used. A cookie is a small text file that is stored on your device when you visit a website. You can control the use of cookies through your browser settings, but please note that disabling certain cookies may impact your experience on our website.
• Performance and Analytics Cookies: These cookies help us collect data on how visitors use our website. This data is used to analyse website traffic, monitor performance, and improve the site’s content. For example, we use Google Analytics to track site usage patterns. Google Analytics uses cookies to gather anonymised data, including your IP address, pages visited, and duration of visits.
• Functional Cookies: These cookies allow the website to remember choices you make, such as your language preferences or login information, to provide a more personalized experience.

b. Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please be aware that disabling cookies may affect the performance and functionality of certain parts of the website.

3. How we Use Your Information

We use the information we collect in the following ways:

• To improve and personalise your experience on our website
• To respond to enquiries and provide customer support
• To analyse and monitor website traffic and performance
• To comply with legal obligations and protect our legal rights

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist in the operation of our website or in delivering services to you. These third parties are required to handle your data securely and only as necessary to perform their services. We may also disclose your information if required by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including any legal or reporting obligations. Once your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: If your data is inaccurate or incomplete, you can request that we update it.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal data for specific purposes, such as direct marketing.
• Withdraw Consent: If we are processing your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@sproutarchitects.co.uk

7. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

8. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. When we do, we will post the updated version on our website with a new "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy or how we handle your personal information, please contact us at:
‍
Sprout Architects Ltd
2 College Terrace, London, E3 5AN
hello@sproutarchitects.co.uk